Legal

Terms of service

Quotes and pricing

Prices on this site are indicative for common models. A fixed price is confirmed after the free diagnostic and before any work begins. No repair starts without your approval of that price.

Warranty

Every repair carries a 90-day warranty on the parts installed and the workmanship. The warranty does not cover new drops, cracks, liquid ingress or damage caused after handover. Warranty repairs are handled in the workshop or on site at no charge.

Data and backups

We recommend backing up your device before any repair. Hardware repairs do not affect your data, but board-level and liquid-damage work can in rare cases require a reset. Data recovery is attempted, never guaranteed.

Parts

We use original-grade parts from certified suppliers and tell you the grade before fitting. Where a genuine original part is available it is quoted separately. Removed components are returned to you on request.

On-site visits

Please provide accurate area and access details when booking. If the technician cannot access the device at the agreed slot, a re-visit may be scheduled. No deposit is taken for on-site visits, and payment is due once you have tested the device.

Unclaimed devices

Devices ready for collection are held for 60 days. After that we may treat them as abandoned and dispose of them in line with UAE regulations, after attempting contact on the number you provided.